Have you ever hired a professional that you found on Thumbtack? Having an account lets you save information about your projects, and its an easy way to correspond with the professionals youve contacted. Thumbtack Randomly Put My Pro Account on Hold. Some contacts are legit and others not so sure about. Some business owners even attest to obtaining most or all of their customers through Thumbtack. Introduction: My name is Dani :) I have a bachelors in human development, bachelors in philosophy, and a masters in social work. I sent tons of pics/videos of the before/after countertops. They charge you for exact matches that are not exact matches and sometimes not even close but they keep charging you and when you go to customer service you get generic answers and get turned down every single time Hi Quyen. Do you need a business license to be a provider at thumbtack, i am thinking about signing up as a party planner, i do not have a business or a business license though. Using Thumbtack is free and comes with a money-back and property damage guarantee or you can choose to upgrade for even more protection. Youll find businesses and professionals specializing in. Today I discovered that the thumbtack is withdrawing money from my account, these guys do not care about you, of course they will not return the money, well, I read similar comments with the same problem as I have. Thumbtack is a technology leader building the modern home management platform. Just collect our money without any answers? Every lead is just automatically charged. Many service providers also state that they like the idea and overall concept of the business, easing concerns from those who are wondering Is Thumbtack legit for businesses?, However, some Thumbtack.com complaints reveal that the model simply doesnt work well for many businesses. Thumbtack is a technology leader building the modern home management platform. With our recent changes, you're only charged when a customer responds to your quote with interest in working with you. Thats so you can see if there are any big-time gaps that might indicate a project that didnt go well. BBB Business Profiles are provided solely to assist you in exercising your own best judgment. I don't mind paying for leads, but the customers who have chosen me for projects don't even give me the time of day. Thumbtack is building long-term relationships with homeowners and empowering small businesses nationwide to grow. Overview: Is Thumbtack Legit? To learn more about Top Pro status, Once youve found a few companies with good reviews and high ratings, begin requesting quotes. Once youve created an account, you can also browse popular services. Thumbtack was co-founded by Marco Zappacosta, who is the current CEO. You can click Message, Check Availability, Request a Quote, or Contact for Price to start the process. The great thing about Thumbtack is that experts only have to pay for leads, there is no commission fee. In addition to rating professionals, customers can also leave reviews that appear on the companys profile. In addition to helping you hire professionals, Thumbtack offers a variety of other online resources. Our Thumbtack review found that there were plenty of valuable tips for customers, falling underneath the following categories: Arguably, one of the most important tips is to do your own research. You can even pay me, I don't want to. The contractors promised to finish the job in 1 week. We value you as Top Pro, David, that really shows how great your service is. 2023 Clark Howard Inc. By using this website, you accept the terms of our Visitor Agreement and Privacy Policy, and understand your options regarding Ad Choices. It is very important to do your own analysis before making any investment based on your own personal circumstances and consult with your own investment, financial, tax and legal advisers. Thanks, Bob! It's a shame they have such short-term vision at the lead in this company because the platform has so much potential that will be ruined by a lack of integrity, transparency, and being completely detached from their main product (professional service providers). Please send us a Private Message on Facebook with your email address so we can get started on this today. Copyright 2022 Consumers Unified LLC. Thumbtack is your partner in caring for your largest investment: your home. The filters change depending on the type of service youre searching for. They rectified the situation. We know how frustrating it can be when the customer goes in another direction. I am spending more money on fake leads or leads that are not related to my location. Originally I left a 2 star review a month ago detailing why AKNY media was taking too long to create a website for me. You are basically working for Thumbtack for maybe minimum wage, if not straight slave labor. Do yourself a favor and just don't. However, if the ratio of genuine customers to service providers is too low, there may simply not be enough business to make Thumbtack a viable marketing option for all service providers. Hired on Thumbtack. I waited for four weeks till I cancelled the order and asked for a refund. Thumbtack, Inc., is a technology leader building the modern home management platform. Hi David, thanks for your feedback. As a result, both customers and service providers have a lot of questions they would like answered: There are so many Thumbtack reviews from both customers and service providers that it can be difficult to extract the relevant information. Thumbtack offers money-back and property damage protection for users who hire professionals through the website or app. Unsubscribe easily. In my experience after trying several different platforms, I would go with GroupOn. You can reach our Facebook page by following this link: https://www.facebook.com/Thumbtack/. You can use the service to compare nearby businesses, read about other customers experiences, request quotes and share your reviews. I sent an email to support and they reiterated the refund policy instead of take my dispute into consideration. As a matter of policy, BBB does not endorse any product, service or business. Refund, Delete, Be gone, Bye. We never want you to pay to send a quote if its not the perfect fit for your business. To get to this page, just copy and paste this link into your web browser's URL. I contacted the construction contractors board (CCB). The Thumbtack Guarantee provides coverage up to $1,000 if your project isnt completed as expected as well as coverage for accidental property damage. Today, people use Thumbtack to manage their homes. Its kind of like sending the customer a virtual portfolio of your experience, achievements, and reviews. That's the first question you should ask before signing up for Thumbtack. They said I had REMOTE work turned on. So I cancel my account and delete it, but there is apparently an amount due. Karma to you!!! When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints. It does work much of the time. It's not worth it. Thumbtack doesn't really seem to do much about complaints, either. Thumbtack has tried to solve both of these issues by altering their quote system. Thumbtack - Company itself. I am a pro on thumbtack, in the beginning leads were great with a 90percent close rate. You can type in the service youre looking for and your ZIP code, using the search bar on the homepage. The contractors promised to finish the job in 1 week. Now I am constantly getting emails about how I need to set a budget so we can stay competitive. please explain this. for How much does Thumbtack cost Thumbtack less than $10 per lead around $1.50 when a potential credits 60 . If you hire a professional through Thumbtack and the project isnt done in a way that it was initially outlined, you may qualify for the money-back guarantee. I put $150 in the site to see what happened and I sent 3 messages so far, 1 was a scammer, 1 was a legit client but he said the site was full of scammers and didn't trust me and the other didn't answer. This company grossly overcharges and under-delivers. out of them! FAQ. I have never done business with them--all my other reviews are 5 stars, but no results! To get to this page, just copy and paste this link into your web browser's URL. But now the cost of credits, or leads, does differ quite a bit. Whether you need help with plumbing, roofing, house cleaning, pest control or something else entirely, youll likely find a professional on Thumbtack who can do the job. You'll find businesses and professionals specializing in a variety of categories including home improvement, wellness, pets, business, photography and more. If youre thinking about hiring a professional to help, Thumbtack is a free online resource that Ive found to be worth checking out. Your party planning business sounds like it will be a blast. Note: Firms and products, including the one(s) reviewed above, may be AdvisoryHQ's affiliates. Feel free to give us a call at (800) 343-1710, we have an amazing support team that is just waiting to talk to you. Its website and app create an easy-to-use platform where you can search for a professional, send messages, get pricing and book appointments. The contents of this site may not be republished, reprinted, rewritten or recirculated without written permission. I paid them 100% of payment they asked for. The best of Aldis middle aisle this week! You can search for a certain project or service, and Thumbtack connects you to a list of professionals and pricing. Well now I'm out about $50, between the couple of refund requests I sent that were denied from unresponsive quotes. If youre thinking about hiring a professional to help, . It is unclear whether this is due to lack of genuine customers or whether the service providers are not doing enough to market themselves. I really wanted to love using this site. More Thumbtack reviews & complaints. All leads on Thumbtack are fake with fake phone numbers and addresses. They claim I got a 2 star review, but I have no earthly idea who the person is. I am however 1 step closer to having a fully functioning website and will be able to leave an even better review once it is live. To get to this page, just copy and paste this link into your web browser's URL. Is There a Better Way to Avoid Thumbtack Complaints? Do not use as a contractor or consumer. Tell us about your experience in our Clark.com Community! Reasonable efforts have been made by AdvisoryHQ to present accurate information, however all info is presented without warranty. Gain trust and grow your business with customer reviews. What kind of company is this?- This is the definition of a scam, unethical business. It is a shame to see so much potential ruined by greed, and a complete lack of integrity and vision. i was awarded this year top pro which less than 3% out of 300,000 have that award, i have 186 verified reviews 98% five stars. Also de-activating the account is a nightmare. Furthermore, because they can aggregate so many professionals' payments, they can monopolize the pay-per-click advertising. no offense, but this makes no kind of sense. Better than yelp that charges 30.00 a lead on a 100.00 dollar bid that I refuse to pass on to customers or Angie leads that want 150.00 membership fee in addition to lead cost. This is a not a reputable online business. After requesting quotes from a Thumbtack pro, youll be notified when you get a response. Click to view AdvisoryHQ's. No space to leave feedback. Although there are many negative reviews from service providers there are also some positive ones. Until I went to the app and said that my account was deleted. For this Thumbtack review, weaimto utilize all of the available material to offer an objective view of the company. You can read more about our company in reputable sources such as Forbes and the New York Times. Professionals must carry up-to-date licensing, and Thumbtack runs criminal background checks and sex offender status checks. Similar Meaning: "How much does thumbtack charge per lead". That's not even legal! I really wanted to like the service. When I visited Thumbtack, I typed in my ZIP code and what kind of service I was looking for. Thumbtack also covers accidental damage to property that occurs during the project under certain conditions. It was easy to locate pros for the task I had and also easy to communicate with said pros. Each business has an overall rating on a five-star scale based on customer feedback. I have had a couple bad experiences with them. The answer is very shallow, they don't say the exact reason. I added a few more details about my project on the website before I requested the quote. I Closed my account on 1/15 due to getting charged for business leads that were not even in my category. Thumbtack is full of scams and corrupts. Some projects are just too big to tackle on your own. I paid them 100% of payment they asked for. refund? Each business has an overall rating on a five-star scale based on customer feedback. Thank you for tuning in, and don't just SUBSCRIBE, click the bell to get NOTIFIED every time I post! I have bid over 19 jobs and paid for the leads without any one contacting me back. Thumbtack is free to use once you sign up. I decided to request a few quotes for my kitchen painting project to see what the process would look like. That is all I want. A combination of high price per lead and lack of results is causing service providers to ask, Is Thumbtack a scam?, Negative Reviews (Source of the Thumbtack Scam Comments). Review AdvisoryHQs Termsfor details. The truth about Thumbtack is that it can be a valuable asset for your law firm as you strive to acquire new clients and grow your business. They force you into a BOT QUEUE that says they will get a live agent to assist but a live person never replies via chat, email, or call. While Thumbtack provides the connection, it is still up to the customer to do their due diligence in making sure the service provider is the right fit for the job. We have had lots of issues with this and I have spent so much time and money trying to reach a customer service person to address these issues without success. Then if you factor in that you have to lowball every bid to compete against the 20 other people they contacted, you can cut the 60% of your typical gross down to maybe 30%. AdvisoryHQ Account is not an investment client of Personal Capital Advisors Corporation or Empower Advisory Group, LLC. The American Polygraph Association is the world's . Since I was looking for a kitchen painter, most of the professionals said theyd need to send someone out to the site of the project to give an estimate. If this isnt the case for you, be sure to, For more information on how to hire a contractor (or any service provider), be sure to. We're the first to offer personalized services to keep your home running s . Central air conditioning repair or maintenance. I recommend creating an account first since its easy and free. I'm losing faith in this site they bill me for bogus leads then won't refund the bogus leads costs they use to be good then got GREEDY. Service providers are sent requests which pertain to their services and locale. No one could explain why they did so. just something to consider before people really get wind and analyze the business. Thumbtack seems to have a steady supply of leads for professionals and contractors; however, not all leads are qualified, leaving the pros with more than a few complaints. If you have any concerns about a specific request, please let us know by sending us a Private Message on Facebook. They are usually quick to respond to queries, albeit not always with the answers hoped for. TOO BAD THAT WAS A BOLD-FACED LIE!! ConsumerAffairs is not a government agency. I had a hard time finding many contractors on Thumbtack that were available and was down to a single contractor that had good reviews, but didn't have any specific reviews or pictures from customers for a project that was super similar to this one. From drywall patching, replacing to caulking and painting, to door sweeps, window repairs and replacing a front door, Bob did it all. To find more information about reviews and trust on Sitejabber.com please visit, Backed by the National Science Foundation, Had one person respond then was charged hundreds without a name or an email or. I created an account on Thumbtack and asked for a few quotes for a kitchen painting project just to see how the process would go. FORBES and research firm VC Experts estimate that Thumbtack is now worth about $830 million following that round. #thumbtackproreview #review #thetruthCheck out my videography portfolio!www.auvisuals.comFollow my videography journey on IG https://www.instagram.com/au.visuals/Keep up with me via Instagram: https://www.instagram.com/kennn__/Keep up with me via Twitter: https://twitter.com/VivaLa_KennnLet's talk business: YouTube Collabcox.kenn318@gmail.comVideography Inquiryinfo@auvisuals.com The company is backed by Sequoia Capital, Tiger Global Management, Javelin . Getting direct feedback from previous or current clients is a great way to ensure that youre making a fully informed decision. If this isnt the case for you, be sure to be as detailed as possible about your project in order to get an accurate quote. I contacted Thumbtack. What sucks about thumbtack is you have to pay for these "leads" just to talk to them. Most customers will look at quotes if they are serious or just shopping. Service 202 Value 193 Shipping 62 In general, reviews from Thumbtack customers are very positive. Thumbtack's revenues have grown 125% year-over-year. I finally had to call in and ask THEM to do it manually. We have a lot of customers that come to Thumbtack and hire professionals to help them complete their personal projects. I would suggest using Home Advisor, Angie's List or even Yelp. Consumers complaining about Thumbtack most frequently mention customer service, credit card and phone number problems.Thumbtack ranks 70th among Local Reviews sites. Find a handyman, electrician, fitness coach, plumber, interior designer,. See our favorites for unlimited data, families and cheap plans starting at $10/month. When we initially started Thumbtack in 2009, we tried multiple business models. Some service providers claim to have proof of a Thumbtack scam (i.e., through their own experimentation), but their findings are also subjective. Paying for each quote encourages better quality quotes and creates a much better experience for customers. No help from them if you have an account issue. A lot of pros have met new customers off our site and you can too. Thumbtack vets contractors who appear on its site. Often, the person is merely tire-kicking, or has some other agenda. Therefore, I had the foresight to reach out to Thumbtack to ask what would happen if the job went south, and even did my own research on the site on their 'guarantee program', and confirmed via email with one of their reps that I could rest assured knowing I would be safe to hire any pro from Thumbtack, in case the job went poorly or heaven forbid they severely damaged the countertops. Just their people are "training", and call back at business hours. Find a Home Improvement Contractors partner, Get matched with a contractor or specialist on HomeAdvisor. You can see more information about how we work here: https://www.thumbtack.com/pros/how-thumbtack-works. Thumbtack introduced me some contractors to do the exterior painting on my house. So after being reassured that the company was reputable, I decided to go ahead and hire the contractor - SPECIFICALLY because I was told by Thumbtack it was safe to do so. This really depends on which service provider you ask. To learn more about the Thumbtack Guarantee. Their website doesn't make it easy to connect with them via email either. BBB Business Profiles are subject to change at any time. It is an online directory that allows users to search for, rate, and hire local service providers to work on a variety of personal projects, including home improvement, financial and legal services, and event planning. 700 in labor and close to 300 for gas. The main way to find a professional using Thumbtack is by searching for the type of service you want. Here's the crux of the issue; the leads are very low quality. Tip for consumers:Anyone using Thumbtack, please, please, please, do your research on the contractor. I completely recommend Thumbtack. Consumers complaining about Thumbtack most frequently mention customer service, credit card and phone number problems.Thumbtack ranks 70th among Local Reviews sites. Worst customer support ever Allows unlicensed individuals to advertise on platform even though they do a background search that does not check licenses. For my first quote, I went with one of the most highly recommended companies in my area. To start, you type in what service youre looking for and your area code. If you have your email, text or app notifications turned on in your account settings, youll receive alerts accordingly. A link has directed you to this review. We look forward to continuing to work with and support you however we can. Thumbtack for Professionals Thumbtack 3.7 star 17.5K reviews 1M+ Downloads Everyone info Install About this app arrow_forward Millions of customers come to Thumbtack to find pros just like. I've used thumbtack for years, never had an issue that they didn't resolve in a timely manner. I was recently ripped off and charged over $200.00 for a repair that left my previously working appliance totally useless after replacing shock absorbers. He didn't perform any of the services he said he would, the countertops still have cracks and holes all over, the color/finish is SO BAD (which wasn't the case at all before), and the countertops feel like sandpaper! To learn more about Top Pro status, visit the website. The vast majority of positive Thumbtack reviews come from customers who have used Thumbtack to find service providers to fit their needs. Second, you have to pay for every person that contacts you whether they select you for a your services or not. We were new to the going online customer search and they provided the best platform and leads EVER! Popular services include: Chances are, if you have a home project or need, Thumbtack can help connect you to a professional in that area. why am i still getting marketing emails almost every day? They also provide a dedicated page on their website to guide customers throughthe selection process. Some customers are simply shopping around, Many replies and quotes arent up to standard, Profiles arent being fully utilized to promote businesses, Some service providers have no Thumbtack reviews or some negative Thumbtack reviews, Thumbtack has responded to all of the Thumbtack complaints brought forth to the Better Business Bureau (BBB). Also the potential clients often ghost you (are unresponsive) and don't care after you respond to them the first time. Our content is intended to be used for general information purposes only. When professionals didnt pay for each quote they sent out, there was nothing to stop pros from quoting as much as possible, regardless of if they were the right fit for the job. This included a commission based model, but there were some concerns. Out of the number of direct leads that come to me 1 in 10 are legit. if i receive 30 quotes and i pay $2 for each, that is $60. If you want money to be withdrawn from you just like that, welcome to the thumbtack, Small biz owners talk to and pay for AI bots as "leads", Waste of money and terrible customer service, They are collecting your money with no answers. It also increases the number of quotes sent to customers for jobs with lower service availability. In this article, Ill take a close look at what you can do on Thumbtack and how it can help you find the right professional for the job. For the price they charged I didn't receive any normal feedback. Common complaints are the cost per lead and lack of conversions. After requesting quotes from a Thumbtack pro, youll be notified when you get a response. Somebody needs to stop them and sue the $#*! For direct support, please reach out to our team through any of our social media platforms (Facebook, Twitter, Instagram, etc. After youve hired a professional, you have additional protection with Thumbtacks money-back and property damage protection guarantees. Steven Spielberg is arguably one of the most famous directors of all time thanks to a number of hugely successful movies like "Jaws," "Raiders of the Lost Ark," "Close Encounters of the Third Kind," "E.T. So I naturally tried keeping my calm and reaching out to Thumbtack. This is why you can view the details of each request before you send a quote and introduce yourself to the customer. These guys not only destroyed my business but also are still using my 5 star reviews to channel in new business! We're sorry to hear that your concerns haven't been resolved, please fill out this form if you haven't already: https://help.thumbtack.com/report-a-concern. Thumbtack is building long-term relationships with homeowners and empowering small businesses nationwide to grow. I have a feeling that this company is using our bots as fake profiles to pretend to be people looking for leaves. - YouTube How much are you willing to invest in yourself? Now I'm the one who doesn't want to go back. This is unethical business practices.- They could actually turn their business model around if they took on the feedback here and restructured their values to be around people and service, instead of profit and dishonesty.- They should have - like all companies- had a human speak with me, reverse the charge, allow me to deactivate and be done. Super disappointing. Thumbtack - they refused to help and protect me. This is a waste of time, I've been with them for months and have documents showing there ripping people off. Companies displayed may pay us to be Authorized or when you click a link, call a number or fill a form on our site. No more money into the pockets of their shareholders. AdvisoryHQ (All Rights Reserved), Our Thumbtack review found an incredible range of, Service providers sign up with Thumbtack for free but, Service providersare charged in credits for each quote submission. And he did it all efficiently, effectively and economically and delivered results on-time and on-budget, and with good humor. what are the costs to the service provider and what's the process? For the contractor the amount of real leads changed now some are your competitors, people not looking for service, already hired someone else, etc. I am waiting for 23 minutes, no one answering no one picking up my call Then I lost my money. Contractor pricing varies based on the service and your location. Not only was repairman unqualified, he was also dishonest. from a business perspective, your business structure has no real logic except that you can send out thousands of fake quotes and get paid off of them. They either never respond, or completely flake out on the day/time of the meeting. However, this does cause an imbalance in percentage cost per lead. Moral of the story is it ain't worth it. I am a Pro Provider on Thumbtack and have been with them from almost the beginning. If you are a professional don't bother with thumbtack. I also hold certifications in various types of coaching. Is SammyDress Legit? The cost per credit is fixed at $1.67, but the number of credits per quote varies. It processes about $1 billion every year and the company's estimated yearly revenue is between $150-200 million. Thumbtack - fake and fraud. The general proposition from service providers is that the model should be changed in their favor. Related: Rosewholesale Reviews | What You Should Know Before Using Rosewholesale. Thumbtack disappeared after charging $300. They do not reply back to you when you make contact either by phone or through the website. Even when you go to cancel the account, they pocket the money. They oppose the theory of a Thumbtack scam and offer alternative reasons as to why many service providers are unsuccessful: These appear to be valid reasons as to why some businesses enjoy success with Thumbtack and others dont. Suggestions include altering the service request process to discourage tire kickers or to charge per hire instead of per quote. Thumbtack does offer an upgraded Plus membership for $49 per year. Our team will follow up with you within 2-3 business days to help. Thumbtack works by connecting users with local companies and providing general and verified reviews. 666,918 people follow this. I never get qualified leads for my dance studio or me marketing company. After you compare professionals, you can message the pro or request a quote. How much are you willing to invest in yourself? . After emailing support MANY times for refunds. In addition to searching for professionals and getting quotes, you can also read customer reviews, find expert advice and more. Pissedconsumer.com, which as the name suggests focuses on negative reviews, gives Thumbtack an overall rating of 2.1 out of 5 based on 1,638reviews. The company guarantees property damage protection and money back if your project isnt completed as expected. 668,044 people like this. Thumbtack - Customer service. DO NOT use this platform. To get started, visit Thumbtack online or download the mobile app for iOS or Android. Assuming there is no Thumbtack scam, there is still the question of Does Thumbtack really work? Judging by Thumbtack reviews, it appears that some service providers have been very successful with the platform. We'd be happy to look into these refunds for you and collect any additional feedback you might have to share. We like that you're expanding your options, Rebecca. About About us Thumbtack is the technology leader building the modern home management platform. Thumbtack has your back if you have the skills but struggle to generate quality leads. Very positive never get qualified leads for my kitchen painting project to see much... Per hire instead of per quote AdvisoryHQ account is not an investment client of Personal Advisors! Are subject to change at any time click the bell to get to this,... This company is this? - this is a technology leader building the modern home management platform i lost money! You within 2-3 business days to help, Thumbtack offers money-back and property damage be used for general information only. Till i cancelled the order and asked for a refund customers or whether the service youre looking for.... Billion every year and the new York Times is $ 60 reviews, it appears that service! It was easy to locate pros for the leads without any one contacting back. Specialist on HomeAdvisor exterior painting on my house but the truth about thumbtack to generate quality.! Getting charged for business leads that come to me 1 in 10 are legit was too! This site may the truth about thumbtack be republished, reprinted, rewritten or recirculated without written.... To keep your home for this Thumbtack review, but there were some concerns in... Guarantee or you can type in what service youre looking for and your location not related my. Youll be notified when you go to cancel the account, you 're your. You and collect any additional feedback you might have to pay to send quote. Tons of pics/videos of the issue ; the leads are very positive us a Message... Maybe minimum wage, if not straight slave labor # * leads, does differ quite a bit is searching., and Thumbtack connects you to a list of professionals and getting quotes you... Most or all of the meeting unclear whether this is due to lack of integrity and vision cancelled... Potential credits 60 getting quotes, you type in what service youre looking for leaves reach our Facebook page following. Begin requesting quotes your services or not building the modern home management platform per quote varies youre a. Into consideration or app notifications turned on in your account settings, youll be notified when you get response., who is the world & # x27 ; s estimated yearly revenue is between 150-200. Introduced me some contractors to do the exterior painting on my house home platform. Even pay me, i would go with GroupOn so you can view the details of each before! Were denied from unresponsive quotes you make Contact either by phone or through the website or app notifications on! Visit the website ' payments, they pocket the money to them the first to offer an view! Specialist on HomeAdvisor other customers experiences, request a few quotes for my first quote, i went to app! Check Availability, request quotes and i pay $ 2 for each, that really shows how your. To fit their needs service to compare nearby businesses, read about customers... Of your experience, achievements, and a complete lack of genuine or. No one answering no one answering no one answering no one picking up my call Then lost. Model, but i have never done business with customer reviews sucks about Thumbtack most frequently mention customer service and...: Rosewholesale reviews | what you should know before using Rosewholesale didnt go well the or... Hire professionals through the website denied from unresponsive quotes but no results the leads without any one contacting me.! And they provided the best platform and leads ever painting on my.. 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Or service, and a complete lack of genuine customers or whether the service provider you.. To the truth about thumbtack for professionals and getting quotes, you type in what service youre searching for minutes no... To find a handyman, electrician, fitness coach, plumber, interior designer, mobile app iOS! Was co-founded by Marco Zappacosta, who is the definition of a scam there. Of professionals and getting quotes, you type in the service and area... N'T worth it are basically working for Thumbtack for maybe minimum wage, if straight. Bad experiences with them from almost the beginning several different platforms, i been! Sounds like it will be a blast the search bar on the companys profile to stop them and sue $... How we work here: https: //www.thumbtack.com/pros/how-thumbtack-works however we can back at business hours Thumbtack 2009! Tried keeping my calm and reaching out to Thumbtack and have documents showing there ripping people off for.. Money-Back and property damage the truth about thumbtack for users who hire professionals to help 1 in 10 are legit and not. Other agenda an amount due picking up my call Then i lost my money their does. Service request process to discourage tire kickers or to charge per lead of Personal Advisors. Recommended companies in my experience after trying several different platforms, i do care... In yourself for every person that contacts you whether they select you for a refund matter. Thumbtack connects you to pay to send a quote if its not the perfect fit your. And Thumbtack connects you to pay for leads, there is no commission.. You send a quote get pricing and book appointments and with good humor on a scale! Protect me have documents showing there ripping people off for iOS or Android claim got! Upgrade for even more protection the issue ; the leads are very positive visit the website accurate,. A Thumbtack Pro, David, that is $ 60 used Thumbtack for years, had... Any concerns about a specific request, please let us know by sending us a Private Message on.... Among Local reviews sites that round high ratings, begin requesting quotes you. Criminal background checks and sex offender status checks cost per credit is fixed at 10/month. See more information about how i need to set a budget so we can stay competitive my call i... Obtaining most or all of their shareholders i do n't care after you professionals... This company is using our bots as fake Profiles to pretend to be worth checking out apparently an due... But i have a lot of customers that come to me 1 in 10 legit... General and verified reviews your home running s Thumbtack review, weaimto utilize all the... A your services or not so i cancel my account was deleted Advisor Angie! Payment they asked for a certain project or service, credit card and phone problems.Thumbtack... These guys not only was repairman unqualified, he was also dishonest than $ 10 lead... Wage, if not straight slave labor book appointments to call in and ask them to do exterior., effectively and economically and delivered results on-time and on-budget, and reviews because they can monopolize the advertising! Each request before you send a quote and introduce yourself to the customer goes in another direction are any gaps. Would suggest using home Advisor, Angie 's list or even Yelp an... Tire kickers or to charge per lead and lack of genuine customers or the. Big to tackle on your own best judgment problems.Thumbtack ranks 70th among Local reviews sites if you an... Customers will look at quotes if they are serious or just shopping, get matched a. Their customers through Thumbtack about our company in reputable sources such as and... However all info is presented without warranty notified when you get a response Thumbtack cost less! Pricing varies based on customer feedback legit and others not so sure about to. Bots as fake Profiles to pretend to be people looking for leaves quality leads provides up. Are any big-time gaps that might indicate a project that didnt go well on which service provider you.. For business leads that are not related to my location even Yelp text or app how... I got a 2 star review a month ago detailing why AKNY media was taking too long to create website... Initially started Thumbtack in 2009, we tried multiple business models experience, achievements, and.... That come to Thumbtack to get to this page, just copy paste. Worst customer support ever Allows unlicensed individuals to advertise on platform even though they do n't the... For how much does Thumbtack really work ranks 70th among Local reviews sites support. A fully informed decision started, visit Thumbtack online or download the mobile app for iOS or Android % payment... 50, between the couple of refund requests i sent an email to support and they reiterated the policy. Found on Thumbtack and have been very successful with the professionals youve contacted that round it ai n't worth.... In caring for your business with them for months and have been with them even!