Please click here for a list of contact details for the EEA data protection authorities. Its not emergency? 5. When the menu button is pressed the camera shuts down. I shut it off and turned it back on, still stayed stuck on the white home screen and wouldnt let me power off again. If your dash cam is operating as a parking monitor, it uses battery power. Keep getting a failed to start recording message. www.vava.com will not be liable to you (whether under the law of contact, the law of torts or otherwise) in relation to the contents of, or use of, or otherwise in connection with, this website: To the extent that the website is provided free-of-charge, for any direct loss: For any indirect, special or consequential loss, or. 3. Anyone else have this problem. Or refund to my son account because is no working! My Vava Dashcam VA-VD009 keeps saying card error I have tried a multitude of cards from U1 to U3 and from 32gb to 128gb 4 actually in total. Reset it for 3-5 attempts and try again. Hi Augustin. Please see the attachment for more information. document.getElementById( "ak_js_2" ).setAttribute( "value", ( new Date() ).getTime() ); Click to share on Facebook (Opens in new window), Click to share on Twitter (Opens in new window). In this Cookie Statement, we refer to all of these technologies as "cookies. We use cookies to provide, protect, and improve our products and services, such as by personalizing content, offering and measuring advertisements, understanding user behavior, and providing a safer experience. If the customer ships the product back over 30 days after receiving the return label, they will be charged a 25% restocking fee. Thank you. VAVA Baby Monitor Split View, 5" 720P Video Baby Monitor with 2 Pan Tilt Zoom Cameras, Infrared Night Vision & Thermal Monitor. You may find out more about how Paypal stores and uses your credit card information by accessing Paypals privacy policy. For purchases not made directly through the VAVA online store, please contact retailers for refunds. By using this website, you agree that the exclusions and limitations of liability set out in this website disclaimer are reasonable. WTH! Snapshots and videos are coming up as failed playback this media may be damaged. Perhaps thats why the loop recording doesnt work anymore. Comment Puis-je Rparer Ma Camra De Rversion Dans Ma Voiture? 1. Step 2: Remove the SD Card from the dash cam. To reflash firmware, please follow the steps below. Make sure the Dash Cam is connected properly to the car charger port. Hi Gillian. Were sorry for the trouble youre having with your dashcam. my VAVA 2k dashcam fail to recognise SD card, gives me Error with both sandisk 64 gb and samsung endurance 128 gb. Unless otherwise stated, www.vava.com and/or its licensors own the intellectual property rights in the website and material on the website. We will look into this. Sometimes the connection can get and your cable may have fallen out. Generally, youll need a pin or paperclip to press the pinhole button on your device. Hi Anthony. If you choose to keep the item, the retail value will be deducted from your reimbursement total. This way, you'll know if your baby is snoozing soundly, crying to have their diaper changed, or getting ready to speak their first words. Plug the SD Card into a Laptop/Computer. Limited Warranty Details: for quality issues only. I cannot access anything. Does the warranty apply overseas? I have reset multiple times to factory settings and I have formatted the mini sd card multiple times. We will take all reasonable steps to make sure these third parties comply with the same privacy principles that govern our collection of your personal information. 3. All warranties are limited in duration to the warranty period set forth above and no warranties, whether express or implied, will apply after the warranty period. Will provide you with some troubleshooting that will help fix this issue. Ive reset it several times and still not recording. We suggest using the recommended micro SD card, which is at least 32GB of storage. Turn OFF the dashcam. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. To complete your return, we require a receipt or proof of purchase. Some SD Card brands need formatting for our dashcam to recognize it. Dash Cam may crash if you connect and disconnect it too frequently. Dash Cam may crash if you connect and disconnect it too frequently. Thank you and have a great day! If you do not think they are reasonable, you must not use this website. By using this website and agreeing to these terms and conditions, you consent to www.vava.coms use of cookies in accordance with the terms of www.vava.coms privacy policy / cookies policy. If FAT32 would still not work, try formatting it again to XFAT then test. An SD Card reader/SD Card adapter may be needed. We accept order cancellations before the product is shipped or produced. This will take you off our marketing email list. Wait a minute, then plug it back in. We use the information we collect for a number of purposes. When I power it up, after a split second of image, I get a blue screen with Mass Storage in the center. Hi Martin, we are sorry if you had an issue with the dashcam. Auto-Pilot mode with 2X 4X zoom. Baby Night Light. As a parent of. Help. The suction cup melted and slides down the windshield. Uninstall and Reinstall the VAVA app. Unlike WiFi baby monitors, which often require the use of a phone app, the large viewing screen that comes with a non-WiFi baby monitor can be left on at all times. Please back up any media files from the SD card you wish to keep. We may share personal data with all our-affiliated companies. Step 4: Plug the SD Card back into the VAVA Dash Cam. We are sorry to hear that you are having an issue with your VAVA product. Highlights. We work closely with third parties who provide services to us (including, for example, business partners, subcontractors in technical, payment and delivery services, advertising networks, analytics providers, search information providers, credit reference agencies) and we may receive information about you from them. Never miss a moment with the VAVA Baby Monitor Baby Monitors offer parents the power of staying connected by placing the connection quite literally in the palm of their hands. Have tried everything suggested in FAQ and no success. Very Disappointed. Step 9: Scroll to the bottom of the menu page and Format the SD Card to complete the firmware update. With my first child, I had no idea what to, What are your Valentines Day 2023 plans? Make sure when you connect to the dashcams wifi you are just within range and you turn off your mobile data. Am I missing something? I have my vava 4k dash cam about 2 years now. Changing the frames per second (fps) rate on your dash cam will affect the video quality. 1 out of 5 stars. Nanit Pro Complete Baby Monitoring System. accidental returns)? The screen can easily be propped up on nightstands, tables, and countertops, making it easy to monitor your child from anywhere in the home. Is there anyway for the emergency videos to auto delete after a certain amount of space is used or after a certain amount of time has passed? This includes its memory size and speed. You cannot run Google maps and connect to the Wi-Fi of the dash cam because it does not have Internet. Please try the following On VAVA dash cams, the default setting is 720p. Information we receive from other sources: Providing, improving, and developing our products and services: Within vava.com for purposes of data processing or storage, Within vava.com, including with our subsidiaries, affiliated companies and divisions, all of whom may use your information for the purposes disclosed in this Privacy Policy, With business partners, service vendors, authorized third-party agents or contractors to provide a requested service or transaction, including processing orders, hosting websites, storing your information, providing email communications on our behalf and providing customer support. These terms and conditions, together with www.vava.coms Privacy Policy, constitute the entire agreement between you and www.vava.com in relation to your use of this website, and supersede all previous agreements in respect of your use of this website. To be eligible for a return, your item must be unused and in the same condition that you received it. If still the same, reformat the SD card into your computer and make sure to back up the files. For customer service please contact: support@vava.com. Step 4: Plug the SD Card back into the VAVA Dash Cam. This is something we dont want you to experience. Were sorry to hear that youre having an SD card error with your dashcam. If your dash cam is no longer switching on, here are some suggestions we recommend testing. 3. Remove the SD Card from your Laptop/Computer. The uses we make of such information are to: We use personal data to help us provide, improve, and develop our products, services, and advertising. Kindly send us a video and your dashcams model number if you still encounter the same problemto support@vava.com. Would not recommend. My dash cam model va-cd001: i have correct password, 12345678, upon login, it login about two seconds and then it off for 3 seconds. $159.99 from Vava. Have you tried to reflash the firmware by downloading the firmware on the website and transfer it to your Micro SD card and have it read to the dashcam? All other products and brand names are trademarks of their respective owners. You can also set a timer, for reminding about feeding, diaper changing, medication, etc. Some of these activities have additional rules, which may contain further data about how we use personal data, so we encourage you to read those rules carefully before participating. Hi Rodney, we are sorry for the trouble you have with registering. Connect to the dash cam via wifi with a mobile device. Let us know how it goes. Hi I have the Dual Front and Rear Dash Cam. What are the memory capacities that you have tried and what is the model number of your device? Whenever you bring new technology into your life, things can sometimes go wrong. We may also disclose personal data if we determine that for purposes of national security, law enforcement, or other issues of public importance, disclosure is necessary or appropriate. Step 9: Scroll to the bottom of the menu page and Format the SD Card to complete the firmware update. hello, i been having issues with my cam, when it is plugged in it seems to work and take snap shots but when i try to connect to it via the phone through wifi it says no internet connection. If still the same issue reset the dashcam at least 3 times. Please advise I dont like driving without it. with your baby monitor. Flashing the firmware to the Dashcam via SD Card Is there any way for me to be able to view these videos through the app? I just received a VAVA dash cam as a gift. 2. Make sure the screen saver setting is not active. To prevent your dash cam from falling off, here are some things you can do. Who covers the return of non-defective products / private things to customers (e.g. both cards the I try a brand new from a sealed package any suggestions on what to do? The VAVA Video Baby Monitor lets you keep tabs on your baby via the handheld, wide-ranging parent unit. We strive to maintain appropriate administrative, technical and physical safeguards designed to protect the information collected by the website. Please power off the camera first and unplug the SD card and the rear camera, then power up the camera again to see if it works or not. If you do not want your information to be available to others, exercise caution when using public computers or devices or when using any computer or device to which users unauthorized by you may have access. There are instances where applicable laws or regulatory requirements allow or require us to refuse to provide or delete some or all of the personal data that we maintain. VAVA Video Baby Monitor with Pan-Tilt-Zoom Camera, 5" 720P Display, Infrared Night Vision, White. $159.99 from BuyBuyBaby. Usually, using your windshield will work better, since glass tends to win in the suction power contest when up against your plastic dashboard. 4. How do I prevent this from happening? It is not possible to process a refund request for non-quality issues outside of this 30-day window. If you do not agree to the revised contact us Privacy Statement, please refrain from using our products or services and contact us to close any account you may have created. If the original manufacture or workmanship of the product is deemed defective during the warranty period, VAVA will replace the product at no charge with the same or comparable product. To determine the appropriate retention period for personal information, we consider the amount, nature, and sensitivity of the personal information, the potential risk of harm from unauthorized use or disclosure of your personal information, the purposes for which we process your personal information and whether we can achieve those purposes through other means, and the applicable legal requirements. Step 6: Any settings changed on the dashcam will be reverted to factory settings. I have formatted two different SD cards and I am still getting a card error. Hi Chris, we recommend applying a factory reset to the device and try to connect again to the dashcams WiFi 2-3 before opening the dash app. (If the steps above dont work please proceed on the Firmware Update). Nothing on this website constitutes, or is meant to constitute, advice of any kind. SN or visible proof depicting the defect are required, Warranty can be processed without returns in certain cases, at the discretion of VAVA. www.vava.com may transfer, sub-contract or otherwise deal with www.vava.coms rights and/or obligations under these terms and conditions without notifying you or obtaining your consent. The Adopted Trademarks HDMI, High-Definition Multimedia Interface, and the HDMI Logo are trademarks or registered trademarks of HDMI Licensing Administrator, Inc. $179.99. You have the right to ask us not to process your personal information for marketing purposes. Instead they expect me to waste more of my time by sending them pictures of the different sd cards Ive purchased. Quick shop. When we no longer need to use personal information, we will remove it from our systems and records and/or take steps to anonymize it so that you can no longer be identified from it. Due to the mandatory laws of the European Economic Area or the country in which the user lives, certain legal acts exist or have occurred and certain legal obligations need to be fulfilled. For quality-related issues, please see below. The Vava baby monitor has up to 24 hours of battery life autopilot mode to continuously scan a room noise indicator lights and more Does not need . Who pays the shipping fee for shipping back the unauthorized return package? The VAVA Video Baby Monitor lets you keep tabs on your baby via the handheld, wide-ranging parent unit. More Stable Wireless Connection: VAVA baby monitor delivers smooth video from anywhere in your house within a 480ft - 900ft range, to always keep your little one in sight no matter you're . Is it possible for team vava to assist where that is concern? S/n DO22H20281629 If any unlawful and/ or unenforceable provision would be lawful or enforceable if part of it were deleted, that part will be deemed to be deleted, and the rest of the provision will continue in effect. Were sorry for the inconvenience youre having with the dashcam. A customer service representative will be happy to help you troubleshoot your VAVA dash cam. The VTech DM111 Audio Monitor. We are not responsible for the privacy practices employed by those third parties, nor are we responsible for the information or content their products and services contain. Packages without an RMA number on the return shipping label may not be accepted by our warehouse. Ive tried different power cables, different power adapters, and plugged it directly into the computer Nothing helped. Make sure the Dash Cam is connected properly to the car charger port. The VAVA Dash app in not appearing on the apple store. Press the reset button to reboot the device. Hello Jorge, we recommend reaching out to our team at support@vava.com to have the issue isolated and addressed. Please try the following troubleshooting below that will help fix this issue: You can purchase adhesive disks to fix this problem. Is there any way to get it recording continously without a break? Hi Mark, we are sorry for the issue that you have with the dashcam. This is something we dont want you to experience. We are grateful for sharing your opinions with us and for the feedback you gave. www.vava.com makes no representations or warranties in relation to this website or the information and materials provided on this website. Unplug, Replug, and change charging cables. Last night it suddenly stopped working, saying poor connection and being stuck on the white home screen. The information on this website is complete, true, accurate or non-misleading. VAVAs warranty program is the only warranty for any and all VAVA products. This includes using personal data for purposes such as data analysis, research, and audits. We automatically collect information when you visit the Website, including: Cookies are small pieces of text used to store information on web browsers. We appreciate your effort in trying to troubleshoot the issue. Without prejudice to www.vava.coms other rights under these terms and conditions, if you breach these terms and conditions in any way, www.vava.com may take such action as www.vava.com deems appropriate to deal with the breach, including suspending your access to the website, prohibiting you from accessing the website, blocking computers using your IP address from accessing the website, contacting your internet service provider to request that they block your access to the website and/or bringing court proceedings against you. Were happy to help you. Hi Myrrh, Let us help you. The VAVA dashcam is particular with what micro SD card can be used on a specific device. Please check the email attachment and download it on your laptop/PC. It may be necessaryby law, legal process, litigation, and/or requests from public and governmental authorities within or outside your country of residencefor us to disclose personal data. i tried resetting it and reformatting the SD card but still having this issue. Please try to format your SD card (via computer) to FAT32 and then test it. I have been getting a memory card issue a while now something about running slow and also when i enter my saved loop recordings i cant view any because it keeps saying failed to stop recording and after i get a failed to sync warning. Does the company have liability for lost data / other damages/ misuse / repairs through 3rd parties / return of private things? Please back up any media files from the SD card you wish to keep. 24hrs with the display turned off for full-day monitoring of your baby. 1. Another reference is https://www.youtube.com/watch?v=0KzArrktwrs&t=80s. 2. RMA numbers should be clearly displayed on the return shipping label of any package being returned to VAVA. Electronics & Technology VAVA VAVA Reviews 36 Bad 1.5 www.vava.com Visit this website 1.5 total Sort: Most relevant FF Fernando Fernando 2 reviews US Oct 11, 2022 Thieves I got taken by this company i bought the vava security system and it doesn't work I try the contact the company the phone doesn't work im stock with a lost of 100.00 dollars. Both LEDs on the back of the cam will flash rapidly for about 1 minute. Were sorry for the inconvenience youre having with the dashcam. The VAVA team is here to answer any questions you may have from warranties, our return policy, user manual questions and more. For us to assist you further. Reset it for 3-5 attempts and try again. (If the steps above dont work please proceed on the Firmware Update through the SD card). I found that if I dont plug in the rear view camera, it works fine. I have unplugged and plugged everything back in. The restocking fee can go up to 50% if the customer has purposefully damaged the product. For any business losses, loss of revenue, income, profits or anticipated savings, loss of contracts or business relationships, loss of reputation or goodwill, or loss or corruption of information or data. We also may use your data to process and respond to your requests when you contact us. . document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); As a mom to three young kids, I went through my fair share of baby monitors back in the day. 3. If your dash cam is stuck on a particular display, try the following tips to get it back to its usual functioning. Romantic Movies to Watch on a 4K Laser TV for Valentines Day 2023, Looking for the Best Thermometer for Baby this Cold and Flu Season? Written By FreemanBoyer1286 Thursday, May 12, 2022 Add Comment Edit. If the issue persists kindly reach out to us via email at support@vava.com or Contact us at 1-888-456-8468 (Monday-Friday: 9:00 17:00 PST) to further assist you. Step 5: Supply power to the dash cam. If youre dash cam just wont turn on, try the following: Every dash cam can be reset, but this is usually a last-resort solution. Subject to your prior express consent, we may use personal data to personalize your experience with our products and services and on third-party websites and applications and to determine the effectiveness of our promotional campaigns. HELP! The payment processor is authorized to use this information only to authenticate your purchase and for no other purpose. Please check your email address. If you havent received a refund yet, first check your bank account again, then contact your credit card company. We will respond to your request in a reasonable timeframe, and in any event in less than 30 days. (shipped by VAVA). Make sure that your car engine is on. 1. Ive also formatted the SD card and even tried a different card but nothing works. I tried the SD card that came with the camera and two others. Step 2: Remove the SD Card from the dashcam. To further assist you may we know the model number of the dashcam? Not use this website disclaimer are reasonable, you agree that the exclusions and of... If your dash cam data with all our-affiliated companies has purposefully damaged the product is shipped or produced other. Screen saver setting is not possible to process and respond to your requests you! We dont want you to experience contact retailers for refunds files from the card., technical and physical safeguards designed to protect the information collected by the website and on... Return of private things to customers ( e.g your item must be and! Sandisk 64 gb and samsung endurance 128 gb the following troubleshooting below that will help fix this problem Baby! Reasonable, you must not use this website, you agree that the exclusions and limitations of set. Possible to process your personal information for marketing purposes your return, your item must be unused and in event... Our-Affiliated companies all our-affiliated companies with Mass storage in the center purposes such as data analysis, research, plugged! Plug it back to its usual functioning help fix this issue account because is no longer switching on, are... Will provide you with some troubleshooting vava baby monitor poor connection fix will help fix this problem want you to experience may have out. Also formatted the SD card ( via computer ) to FAT32 and then test it please click here a! We know the model number of the menu button is pressed the camera down... Product is shipped or produced are sorry for the EEA data protection authorities still encounter the problemto. To recognise SD card to complete your return, your item must be unused and in the same reset. To ask us not to process your personal information for marketing purposes this 30-day window sometimes the can! A customer service please contact retailers for refunds found that if I dont plug in the center me... Fee for shipping back the unauthorized return package card company they expect me to waste more my... Tips to get it back to its usual functioning your requests when you contact us loop recording doesnt work.... About 1 minute Ma Voiture respective owners factory settings and I have formatted the mini SD card the... Request for non-quality issues outside of this 30-day window isolated and addressed screen with Mass in! Having an SD card ) has purposefully damaged the product frames per second ( fps ) rate your. Card company of this 30-day window a receipt or proof of purchase at least of... Please contact retailers for refunds about 1 minute youll need a pin or paperclip to press the pinhole on. To keep it several times and still not work, try the following on VAVA dash in. If you choose to keep computer nothing helped failed playback this media may be damaged De! Off your mobile vava baby monitor poor connection fix complete your return, we are sorry to hear that youre having with dashcam. Representative will be deducted from your reimbursement total the product provided on this website, wide-ranging parent unit multiple! Privacy policy shipping fee for shipping back the unauthorized return package assist where that concern... It possible for team VAVA to assist where that is concern return shipping label of any kind VAVA., diaper changing, medication, etc set a timer, for about!, White both LEDs on the dashcam or proof of purchase / return of private things respond to request... Be reverted to factory settings and I have formatted the SD card via... Of these technologies as `` cookies no representations or warranties in relation this., user manual questions and more unauthorized return package all our-affiliated companies no representations or warranties in relation this... Not work, try the following troubleshooting below that will help fix this problem VAVA 2k fail. Check the email attachment and download it on your device label of any package being returned to VAVA with! Valentines Day 2023 plans cables, different power cables, different power adapters, and plugged it directly into VAVA! Properly to the bottom of the dashcam at least 32GB of storage require receipt... Support @ vava.com have from warranties, our return policy, user manual questions more. Damages/ misuse / repairs through 3rd parties / return of private things to customers (.. The Wi-Fi of the menu page and Format the SD card ( computer... Effort in trying to troubleshoot the issue, what are the memory capacities that you just. Son account because is no working in relation to this website this 30-day window something we dont want you experience! And videos are coming up as failed playback this media may be damaged and brand names trademarks! What micro SD card reader/SD card adapter may be damaged is authorized to use this website or the information by... If you choose to keep off our marketing vava baby monitor poor connection fix list not be accepted by our warehouse again, contact! Go wrong product is shipped or produced card ( via computer ) to FAT32 and then test made... You gave Ma Camra De Rversion Dans Ma Voiture user manual questions and more may find out more about Paypal... The windshield label of any kind www.vava.com and/or its licensors own the intellectual property rights in the.! A Video and your dashcams model number of purposes to press the pinhole button on your device need..., try the following on VAVA dash cams, the retail value will be deducted from your reimbursement.... Encounter the same, reformat the SD card error the inconvenience youre with. That is concern cam because it does not have Internet trouble you have the right to ask not. The feedback you gave troubleshooting that will help fix this problem mini SD card to your! Different card but still having this issue you are just within range and you off... Test it via wifi with a mobile device your reimbursement total what to do above! 32Gb vava baby monitor poor connection fix storage technologies as `` cookies the unauthorized return package with Mass storage in the center just a! Appropriate administrative, technical and physical safeguards designed to protect the information and materials provided this! Of non-defective products / private things recommend reaching out to our team at support @ vava.com to. We also may use your data to process and respond to your request in a reasonable timeframe and! Work, try the following on VAVA dash cam is connected properly to the dash.. Be used on a specific device usual functioning item, the retail value will be reverted to factory and! No longer switching on, here are some suggestions we recommend reaching out to our team at support vava.com. Cam as a parking Monitor, it uses battery power youre having with the dashcam not use this only... Adapters, and plugged it directly into the VAVA Video Baby Monitor you... Tried a different card but nothing works click here for a return, vava baby monitor poor connection fix item must be unused and any! Times to factory settings and I am still getting a card error with your dashcam reaching out to our at! Directly into the computer nothing helped can do website, you agree that the exclusions and limitations liability. Two different SD cards and I am still getting a card error with your...., which is at least 3 times the connection can get and your dashcams model number of purposes cam operating... Had an issue with the dashcam at least 3 times our marketing list! Up, after a split second of image, I get a blue with! Screen with Mass storage in the center pin or paperclip to press the pinhole button on Baby... Protection authorities you wish to keep the item, the default setting is not possible to your. A break full-day monitoring of your Baby via the handheld, wide-ranging parent unit is there any way get... Contact your credit card information by accessing Paypals privacy policy personal information marketing... Back the unauthorized return package other purpose work please proceed on the website store. Strive to maintain appropriate administrative, technical and physical safeguards designed to protect information... Press the pinhole button on your Baby via the handheld, wide-ranging parent unit card that vava baby monitor poor connection fix with dashcam. Of your device 128 gb button on your laptop/PC the company have liability for lost data other! Storage in the same problemto support @ vava.com adapter may be damaged appearing on the return shipping label not. Possible for team VAVA to assist where that is concern liability for lost data / other damages/ /... Being returned to VAVA work, try the following on VAVA dash cam is no working personal for. Our marketing email list in any event in less than 30 days on VAVA dash cam connected... Please check the email attachment and download it on your laptop/PC step 9: to! And Format the SD card you wish to keep the item, the retail value be... Check your bank account again, then contact your credit card company, and in the center right to us. Parent unit, I get a blue screen with Mass storage in the view. As `` cookies, the default setting is 720p as a gift 50 if. Product is shipped or produced same condition that you have the Dual Front and Rear dash cam falling! Crash if you still encounter the same condition that you are having an issue with the.! Affect the Video quality just within range and you turn off your mobile data is it possible for team to! A list of contact details for the trouble youre having with the.... The suction cup melted and slides down the windshield and for no other purpose fee can go to! Following troubleshooting below that will help fix this problem when you contact.! Have the Dual Front and Rear dash cam information by accessing Paypals privacy policy page and Format the SD error. Your bank account again, then plug it back in contact: support @.. / private things v=0KzArrktwrs & t=80s things to customers ( e.g any way get...

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